Privacy Policy

Your Privacy Matters

This Privacy Policy explains how Integra Medical Imaging collects, uses, and protects your personal information. By using our website or services, you agree to the practices described in this policy.

Information We Collect

Integra Medical Imaging collects information you provide directly to us and information we receive automatically when you use our website or services.

Information You Provide

Full name, email address, and phone number submitted via contact or appointment forms
Insurance and billing information necessary for medical imaging services
Health-related information required to schedule and perform imaging services
SMS consent and communication preferences

Information Collected Automatically

Browser type, IP address, and device information
Pages visited, time spent on our website, and referring URLs
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

To schedule, confirm, and manage imaging appointments
To send appointment reminders, follow-up communications, and billing notifications
To respond to inquiries and provide customer support
To send SMS messages where you have provided consent
To improve our website, services, and patient experience
To comply with applicable healthcare laws and regulatory requirements

How We Share Your Information

Integra Medical Imaging is committed to protecting your personal information. We do not sell your personal data. We may share your information only in the following limited circumstances:

Healthcare Providers: With referring physicians or healthcare providers as required to deliver imaging services
Insurance & Billing: With insurance companies and billing processors to facilitate payment
Service Providers: With trusted third-party vendors who assist in operating our website and delivering our services, subject to confidentiality obligations
Legal Compliance: When required by law, court order, or regulatory authority

SMS & Phone Number Sharing Policy

Mobile opt-in data, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. This policy applies without exception.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand how visitors use our services. You may disable cookies through your browser settings; however, some features of our website may not function properly as a result.

Data Security

We implement industry-standard security measures — including encryption, secure servers, and access controls — to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we take reasonable steps to safeguard your data.

HIPAA Compliance

As a medical imaging provider, Integra Medical Imaging is subject to the Health Insurance Portability and Accountability Act (HIPAA). We handle all Protected Health Information (PHI) in accordance with HIPAA regulations and our internal data governance policies. For questions about your medical records or PHI, please contact us directly.

Your Rights

You have the right to:

Access and request a copy of the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request deletion of your personal data (subject to legal and medical record requirements)
Opt out of SMS communications at any time by replying STOP
Withdraw consent for non-essential communications

To exercise any of these rights, contact us at 1-800-590-9674 or visit integradx.com/contact

Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete that information.

Changes to This Policy

Integra Medical Imaging reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the revised policy.

Your well-being matters to us. As local residents of the community, we take pride in providing you impeccable care for a fraction of the cost.